Shipping & Returns

SHIPPING POLICY

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 Orders may take 48 to 72 hours to process once your order has been processed you will receive an email confirming your order has shipped.

 

USA & CANADA

USPS FREE STANDARD SHIPPING    

 

Complimentary for all orders 5-14 business days 

 

 EXPRESS SHIPPING    

Paid $17 for all orders 5-8 business days. 

 

 

 

 

  

AUSTRALIA & NEW ZEALAND

AUSTRALIA POST/USPS FREE STANDARD SHIPPING

Complimentary for all orders 5-10 business days.

 

EXPRESS SHIPPING    

Paid $17 for all orders.

5-10 business days 

 

 

 

 

UK & EUROPE

USPS/ Royal Mail Standard shipping

Complimentary for all orders 10-12 business days 

 

 EXPRESS SHIPPING    

Paid $15 for all orders 5-10 business days. 

 

 

 

 

 

 

Timing begin when you receive the shipping confirmation email
Additional validation may be required for some orders and can delay delivery
Signature may be required on shipments above $50
To track your order, visit your Sowika account or shipping confirmation email 

 

 

RETURN POLICY

If you want to return your purchase, you may return the item(s) within 30 days of receiving the order.  We pay for the return if the item is defective, does not reflect the exact features of the item you selected and paid for on our store. For all other situations, we reserve the right to ask you (customer) to pay for the return fees of the item you intend to return to our warehouse.

Additional return conditions: We will issue a refund only after we have received the returned item, and an inspection is conducted that ensures that the item was not opened, used in any way or the item is in fact defective, or different from the item you selected and purchased on our store. 

To start your refund and return process please send us an email support@sowika.com indicating the reason why you have chosen to return your item. We will initiate the return process as per our policy.